MEET THE TEAM

Here at the Tool Shop we have immense pride in our people.

We realise that behind every successful brand is a team of dedicated people that make things happen. Our store managers have extensive experience in customer service and our processes and procedures are shared through regular mentoring and training programmes.

Management Bios:

Within our management structure, we have 3 core personnel who’s input and loyalty are the very back-bone of the business;

Vin Vara

 

Vin Founded The Tool Shop over 20 years ago and has been Managing Director overseeing the evolution of the business.

Vin has over 35 years experience within the Hardware and Retail industry, and he is revered by the industry as one of the pioneers of retail growth and change culture.

In the past 2 decades Vin has won numerous industry awards, both personally and as part of the Tool Shop group), and actively promotes reward and recognition.

Most notably, Vin is the current President on the BIRA (The British Independent Retailers Association) committee, and is a leading spokes person for the Hardware sector. Vin is also a key influencer and advisor to ‘start-up’ businesses within the Waterloo Bid area.

In his spare time, Vin enjoys spending time with his family, and is often seen playing a spot of Golf (it’s work you know..!).

Sarah Edmiston

 

Sarah first joined the Tool Shop over 15 years ago as the Administration Manager. She looks after all aspects of the businesses administration and the organisation structure, staff welfare and any customer complaints.

Sarah is instrumental in the administrative support of any new premises, existing individual store requirements, and to oversee general cost savings of the business.

In addition, Sarah is vice chair-person on BIRA (The British Independent Retailers Association) committee, and she also works closely with the local Waterloo Quarter Bid.

Over the years, Sarah has attended various courses relevant to our trade and regularly makes a point of reading up on new products within the industry.

In her spare time , Sarah likes to keep fit, enjoying walks with our Frenchie Molly and cooking lovely cakes.

Ravi Kara

 

Ravi has worked at the Tool Shop since he left further education. He has watched the business grow from 2 initial branches to the 12 stores that are located inside Central London.

Ravi is now an integral part of the Management Team, and he has been at the forefront of implementing changes throughout the business from logistics and the distribution of stock, sourcing new suppliers and store revamps. He is also responsible for introducing new staff in to the company including; interviewing, training, the mentoring of our culture and supporting them throughout their employment within the Tool Shop group.

He regularly attends trade shows to build existing trade relationships and to search for new product opportunities. Ravi has also completed various training courses with BIRA (The British Independent Retailers Association).

Working in an ever changing retail environment, no one day is ever the same for Ravi, and he enjoys new challenges both personally and as a team.

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